RSVP/CLASS CANCELLATION POLICY

IMPORTANT!!!   PLEASE READ!!!  FAILURE TO FOLLOW NEW POLICY MAY RESULT IN UNWANTED NO-SHOW OR CANCELLATION FEES.

Effective June 1, 2022:
NEW! Class RSVP and Cancellation policy

Pertains to ALL Group Fitness Memberships: 

• Monthly Unlimited Members 
• Class Packages (Single session, 10 packs, 20 packs, 30 packs) 

To keep our membership costs as low as possible, Metrick Fitness is putting the following rules in place EFFECTIVE JUNE 1, 2022.

• ONE hour before class time, a class MUST have at least ONE person on the RSVP list  
• If, one hour before class, there are zero members on the RSVP list, that class will be canceled. 
• IF YOU RSVP FOR A CLASS AND DO NOT SHOW UP: You will be charged a $25 fee.  This is regardless of whether other people attended the class or not.  This fee is charged whether you are a Monthly Unlimited Member or a holder of a Class Package. 
• YOU ASSUME THE RISK OF ARRIVING AT AN EMPTY GYM IF YOU DO NOT RSVP FOR A CLASS AT LEAST 1 HOUR PRIOR TO START TIME and there is no one else on the RSVP list. 
• If you are unable to attend the class you RSVPd for, YOU ASSUME THE RESPONSIBLITY OF REMOVING YOUR NAME FROM THE RSVP LIST AT LEAST 1 HOUR PRIOR TO CLASS START TIME TO AVOID A NO-SHOW FEE.  (You may contact Stephanie directly to do this, if you are unable to access your Triib app at the time) 
• IF YOU HAVE RSVPd and are late: You have 10 (TEN) minutes after the start of class to arrive.  After 10 minutes MFit reserves the right to cancel your RSVP and/or class and charge you the $25 no-show fee. 
• It is YOUR responsibility to check the Triib app for the most up-to-date schedule.  MFit will NOT be sending out a cancellation notification each time a class is canceled due to 0 (ZERO) members on the RSVP list. 

A note about late arrivals: We know traffic, life, phone calls, etc., can cause us to occasionally run late, and we do try to be as lenient as possible.   So, we politely ask, if you know you are going to be running more than 10 minutes late, do NOT come to class.  

Arriving late:  

• Can result in injury, as most people rush into the workout and do not properly warm up. 
• Means that you do not get the full benefit of the workout planned for you.    
• Is a disruption to the class and other members' workouts. 

Why are we doing this?  To keep your costs low!
As you know, we have always tried to be as flexible and lenient as possible in our attendance and signup policies.  However, to prevent having to pay a trainer to sit in an empty gym, we have decided to enact this policy.

But please note: You still have the option to “Drop In” at the last minute -- an RSVP is not required to attend a class.  Just be aware that if you do not RSVP, assuming others already have, you may arrive at an empty gym.
 

Even if only 1 person shows up, it is worth it to me to have the gym open.  It means you value our service and we have had the opportunity to make at least one person’s day a little better.

If you have any questions regarding this policy, please ask!  We want Metrick Fitness to be a place you look forward to coming to!  We will see you at the gym!!!

~steph  

 Current MFit rules regarding COVID-19, travel, and exposure

• FIRST AND FOREMOST: IF YOU ARE NOT FEELING 100% WELL, IF YOU HAVE A FEVER, COUGH, SORE THROAT DO NOT COME TO THE GYM.  Even if you would normally "power through" the workout when you don't feel 100%, please do not come.  MFit will still be offering written workouts you can do at home if you want.  If you come to the gym and appear to not feel well, YOU WILL KINDLY BE ASKED TO LEAVE.

• Proof of vaccination is required to enter Metrick Fitness.  Proof of vaccination will need to be on file in order to participate in any classes, personal training or Pilates Reformer sessions.

• If you ARE fully vaccinated: unless you are showing symptoms, you do NOT have to quarantine after travel or exposure to COVID-19.

• If you are NOT vaccinated, you will NOT be allowed inside the facility

• MFit will no longer provide boxing gloves.  To use the heavy bags, you will need to provide your own set of boxing gloves.  You cannot use the heavy bag without proper boxing gloves.