RSVP/CLASS CANCELLATION POLICY

IMPORTANT!!!   PLEASE READ!!!  FAILURE TO FOLLOW NEW POLICY MAY RESULT IN UNWANTED NO-SHOW OR CANCELLATION FEES.

Class RSVP and Cancellation policy

Pertains to ALL Group Fitness Memberships: 

• Monthly Unlimited Members 
• Class Packages (Single session, 10 packs, 20 packs) 

To keep our membership costs as low as possible, Metrick Fitness is putting the following rules in place EFFECTIVE JUNE 1, 2022.

• ONE hour before class time, a class MUST have at least ONE person on the RSVP list  
• If, one hour before class, there are zero members on the RSVP list, that class will be canceled. 
• IF YOU RSVP FOR A CLASS AND DO NOT SHOW UP: You will be charged a $25 fee.  This is regardless of whether other people attended the class or not.  This fee is charged whether you are a Monthly Unlimited Member or a holder of a Class Package. 
• YOU ASSUME THE RISK OF ARRIVING AT AN EMPTY GYM IF YOU DO NOT RSVP FOR A CLASS AT LEAST 1 HOUR PRIOR TO START TIME and there is no one else on the RSVP list. 
• If you are unable to attend the class you RSVPd for, YOU ASSUME THE RESPONSIBLITY OF REMOVING YOUR NAME FROM THE RSVP LIST AT LEAST 1 HOUR PRIOR TO CLASS START TIME TO AVOID A NO-SHOW FEE.  (You may contact Stephanie directly to do this, if you are unable to access your Virtuagym app at the time) 
• IF YOU HAVE RSVPd and are late: You have 10 (TEN) minutes after the start of class to arrive.  After 10 minutes MFit reserves the right to cancel your RSVP and/or class and charge you the $25 no-show fee. 
• It is YOUR responsibility to check the Virtuagym app for the most up-to-date schedule.  MFit will NOT be sending out a cancellation notification each time a class is canceled due to 0 (ZERO) members on the RSVP list. 

A note about late arrivals: We know traffic, life, phone calls, etc., can cause us to occasionally run late, and we do try to be as lenient as possible.   So, we politely ask, if you know you are going to be running more than 10 minutes late, do NOT come to class.  

Arriving late:  

• Can result in injury, as most people rush into the workout and do not properly warm up. 
• Means that you do not get the full benefit of the workout planned for you.    
• Is a disruption to the class and other members' workouts. 

Why are we doing this?  To keep your costs low!
As you know, we have always tried to be as flexible and lenient as possible in our attendance and signup policies.  However, to prevent having to pay a trainer to sit in an empty gym, we have decided to enact this policy.

But please note: You still have the option to “Drop In” at the last minute -- an RSVP is not required to attend a class.  Just be aware that if you do not RSVP, assuming others already have, you may arrive at an empty gym.
 

Even if only 1 person shows up, it is worth it to me to have the gym open.  It means you value our service and we have had the opportunity to make at least one person’s day a little better.

If you have any questions regarding this policy, please ask!  We want Metrick Fitness to be a place you look forward to coming to!  We will see you at the gym!!!

~steph  

• FIRST AND FOREMOST: IF YOU ARE NOT FEELING 100% WELL, IF YOU HAVE A FEVER, SORE THROAT, OR OTHER ILLNESS DO NOT COME TO THE GYM.  Even if you would normally "power through" the workout when you don't feel 100%, please do not come.  MFit can provide you with home workouts if needed.  If you come to the gym and appear to not feel well, YOU WILL KINDLY BE ASKED TO LEAVE.

As of May 11, 2023, the Centers for Disease Control will no longer have a Public Health Emergency in effect for Covid-19.  Therefore, Metrick Fitness will no longer require proof of Covid-19 vaccination to enter our facility.  

We still reserve the right to refuse service to any individual who appears to be ill (clearly not feeling well and/or running a fever).  We also reserve the right to deny readmittance to the facility until fever free without analgesics for a MINIMUM OF 24 hours.  This is regardless of diagnosis (Covid, Flu, or other virus or bacterial infection).

We appreciate your cooperation in keeping yourself and everyone else healthy!!